Frequently Asked Questions at www.ufi-info.com
Frequently Asked Questions
Our customer's most frequently asked questions:

 
1. Do you sell direct to the public?
 
We have an extensive list of distributors and dealers throughout the United States who are familiar with our products.  We will sell direct to the public only if we do not have a distributer or dealer in your area.
2. Where can I find your products?
 
Contact us for a list of dealers and distributors in your area. 
 
3. Are replacement parts easily available?
 
Yes, our dealers and distributors usually stock a full range of replacement parts.  We ship daily, and have the replacement parts you need.  Just give us a call or send an email.
 
4. Do your machines include a warranty?
 
Yes, unless otherwise stated, all machines we sell include a one-year manufacturer's warranty against defects.  This warranty excludes fast-wearing parts and any misuse, neglect, or improper maintenance will void the warranty. Please see a dealer or contact us for full warranty details.